Office Business Phone
Systems Perth
Business Phones Perth
Are you looking for a business phone system in Perth? or looking to ugrade your current phones for your business, big or small. Look no further, upgrade your telephone system with Western Technology’s VOIP Hosted PBX solutions.
Enjoy clear, lag-free calls designed for the modern workplace. Get it all at a fraction of traditional phone line costs. Our phone systems can boost team connectivity and efficiency.
Western Technology are your go-to experts for VoIP hardware and business phone systems. We provide setup and on-going support for voip telephone systems.
Perth customers may leverage the cloud’s potential to work more efficiently with the support of Western Technology’s small business phone systems.
Workplace unification using voice, video, and communication tools. Managed business phone systems and communication solutions that are customised to the operations of your small business can help your team better interact with one another and support your clients.
SIP Trunking is gaining popularity in voice communications. Our advanced platform supports various scenarios. It can handle onsite IP PBXs and call center diallers.
The NBN is discontinuing legacy copper services. Now is the ideal time to switch to SIP trunking or a cloud PABX. It will ensure smooth business telephony connectivity.
Managed VOIP Telephony Perth
What is a VOIP Phone System?
VOIP, or Voice over Internet Protocol, is a technology. It allows phone calls to be made over the internet instead of traditional telephone lines.
It converts voice signals into digital data packets. It transmits them over the internet via wifi, ethernet, or the mobile network(4G/5G). This eliminates the need for a traditional landline service.
Your business phone system will be accessible from anywhere there is an internet connection. This allows for remote working from anywhere.
VOIP is instrumental in modernising business communication, providing greater efficiency and accessibility.
Our Voip Services
- VoIP System Setup: We’ll establish a modern, practical VoIP setup tailored to your small business needs, ready to receive crisp incoming and outgoing calls.
- Hardware Selection: Expert advice on selecting compatible VoIP devices for optimal performance.
- Integration and Migration: Seamless transition from traditional phone systems (Public Switch Telephone Network PSTN) to VoIP for uninterrupted communication.
- Feature Configuration: Personalised setup of advanced features like auto attendant, call routing, voicemail-to-email, video conferencing and call recording.
- Quality Assurance: Continuous monitoring and optimisation for crystal-clear call quality and reliability.
- Remote & On-Site Support: Timely troubleshooting and assistance, ensuring uninterrupted VoIP functionality, and continued uptime for phone services.
FREE Business Phone Quotation!
What’s Included in Our Free Quotation?
We’ll conduct a comprehensive assessment of your current communication setup. Then, we’ll identify areas for improvement.
Based on our assessment, we’ll provide you with a detailed proposal. It will outline the best-suited phone system for your business.
Our quotations come with clear, itemised pricing. You know exactly what you’re investing in. This is transparent pricing.
How It Works:
Fill out the form. Complete the form with your contact details.
Our expert team will reach out to schedule a convenient time for a consultation.
After the consultation, we’ll give you a personalised, no-obligation quote. It will be tailored to your business needs.
Advantages of VOIP Telephony
Clients we've worked with
VOIP Plans Pricing
Here are the plans we currently have on offer:
TelePAYG
- AU Local & National Calls - 9c per call
- AU Mobile Numbers - 5c per call
- 13/1300 Calls - 22c per call
- International Calls - PAYG
TeleSilver
- AU Local & National Calls - Unlimited
- AU Mobile Numbers - Unlimited
- 13/1300 Calls - 20c per call
- International Calls - PAYG
TeleGold
- AU Local & National Calls - Unlimited
- AU Mobile Numbers - Unlimited
- 13/1300 Calls - Unlimited
- International Calls - Unlimited
- Call transfer
- Music on hold
- Call flow control
- SIP Trunk
- Call diversion
- Fax to email
- Dial tone access
- Email notifications
- CRM integrations
- Microsoft 365 Teams Integration
- Call pickup groups
- Call parking
- Voicemail
- Call recording
- IVR
- Simultaneous ring
- Real-time call monitoring
- Time conditions
Our Partners
1300/1800 Numbers
1300 and 1800 numbers are non-geographic, ideal for businesses. 1800 numbers are toll free numbers for callers (receiver pays). On the other hand, 1300 numbers are shared cost. The caller pays a local call rate, and the receiver pays a lower rate for incoming calls.
SIP Trunking
SIP trunking connects your onsite IP PBX to the Internet Telephony Service Provider (ITSP). It replaces old PSTN phone lines. It works over the public internet or private IP connections. This offers flexibility for businesses across Perth.
Hosted PBX
Hosted PBX is a cloud-based phone system using VoIP. It provides location independence and easy management. No equipment is needed. It allows quick addition or removal of phones with minimal configuration. Hosted PBX surpasses older on-premise deployments with its richer feature set.
Microsoft Teams Direct Routing
Enhance Microsoft Teams users in Australia by adding PSTN calling. Make and receive phone calls through Microsoft Teams. With support on your mobile phone, tablet or computer. Incorporate advanced hosted PBX features for unified communication.
Choosing the Right VoIP System for Your Business
For your business, choosing the best VoIP system is essential since it will have a direct impact on cost control, scalability, and communication effectiveness. With so many possibilities, it’s critical to select a VoIP solution that fits the unique requirements and objectives of your business. Here’s how to decide with knowledge:
Assess Your Business Needs
- Size of Your Business: Consider the number of employees and the volume of calls your business handles daily. A small business may need a simpler, cost-effective solution, while a larger enterprise might require a more robust system with advanced features.
- Scalability: Choose a VoIP system that can grow with your business. Ensure that the system can easily add or remove users as your business expands or contracts.
- Communication Requirements: Identify your business’s communication needs. Do you need basic call handling, or are advanced features like video conferencing, call routing, and voicemail-to-email essential for your operations?
2. Understand the Key Features
- Auto-Attendant: This feature allows incoming calls to be automatically directed to the appropriate department or person without needing a receptionist.
- Voicemail-to-Email: This functionality sends voicemail messages directly to your email, enabling quick access and response even when you’re away from your desk.
- Call Forwarding and Routing: Ensure your VoIP system can forward calls to different devices or locations, helping you stay connected no matter where you are.
- Mobile Integration: Look for systems that offer seamless integration with mobile devices, allowing employees to manage calls, messages, and meetings from their smartphones.
3. Evaluate the Infrastructure Requirements
- Internet Connection: A stable and high-speed internet connection is crucial for VoIP. Evaluate your current internet service to ensure it can support the VoIP system without affecting call quality.
- Hardware Needs: Determine what hardware is required, such as IP phones, headsets, and routers. Some businesses might already have compatible devices, while others may need to purchase new equipment.
4. Consider Security and Compliance
- Data Security: VoIP systems transmit data over the internet, making security a top priority. Ensure the system uses encryption and other security protocols to protect your communications from cyber threats.
- Compliance: Depending on your industry, you may need a VoIP system that complies with specific regulations, such as GDPR or HIPAA. Verify that the system meets these requirements to avoid potential legal issues.
5. Budget and Cost-Effectiveness
- Initial Setup Costs: Consider the upfront costs of setting up the VoIP system, including hardware, installation, and configuration.
- Ongoing Costs: Factor in the monthly service fees and any additional costs for features or maintenance. VoIP systems often offer significant cost savings compared to traditional phone systems, but it’s essential to understand the total cost of ownership.
6. Test the System
- Free Trials and Demos: Many VoIP providers offer free trials or demos. Take advantage of these to test the system’s functionality, ease of use, and call quality before committing.
- User Feedback: Involve your team in testing the system to ensure it meets their needs and is easy for them to use.
7. Choose a Trusted Provider
- Reputation and Support: Select a provider with a strong reputation for reliability and excellent customer support. Ensure they offer comprehensive support, including installation, training, and ongoing maintenance.
- Local Expertise: For businesses in Perth, choosing a local provider like Western Technology ensures that you have access to on-the-ground support, quick response times, and an understanding of local market needs.
Choosing the right VoIP system is a vital step towards improving your business communications. By assessing your needs, understanding key features, and partnering with a trusted provider like Western Technology, you can implement a VoIP solution that enhances efficiency, reduces costs, and scales with your business. At Western Technology, we’re here to help you navigate this decision and provide a tailored VoIP system that meets your unique business requirements. Contact us today for a consultation.
Frequently Asked Questions
Internet protocol VOIP stands for Voice Over Internet Protocol. It's a technology that allows you to make phone calls over the internet. With VOIP for business, you can enjoy cost savings, improved call quality, and enhanced flexibility in managing your communications.
Business VOIP is highly reliable. With advancements in technology, VOIP services now provide excellent call quality and reliability, often on par with traditional phone systems. It's crucial to choose a reputable provider and ensure a stable internet connection for optimal performance.
In most cases, you can use your existing hardware, such as computers, smartphones, or specialised VOIP phones. Upgrading may be necessary for older equipment, but a reputable VOIP provider can guide you on the compatibility of your current devices.
Yes, in many cases, you can keep your existing phone number when transitioning to VOIP. Your VOIP provider will facilitate the number porting process, ensuring a smooth transition for your business.
Yes, one of the advantages of VOIP is its cost-effectiveness for international calls. Many VOIP providers offer competitive international calling rates, making it an excellent choice for businesses with global communication needs.
VOIP facilitates seamless communication for remote work. Employees can make and receive calls using their business number from anywhere with an internet connection. Features like virtual meetings and easy call forwarding enhance collaboration among remote teams.
When selecting a VOIP provider, consider factors such as call quality, pricing, features, customer support, and security measures. Read reviews, ask for recommendations, and choose a provider that aligns with your business needs and budget.
Yes, many VOIP systems offer integrations with popular business tools such as CRM software, email, and collaboration platforms (e.g. Microsoft Teams). This integration enhances efficiency by streamlining communication and information sharing across different platforms.
Getting started with Business VOIP is simple. Contact a reputable VOIP provider, discuss your business requirements, and they will guide you through the setup process. Most providers offer onboarding assistance to ensure a smooth transition for your business.