Office Business Phone
Systems Perth
Business Phones Perth
Are you looking for a business phone system in Perth? or looking to ugrade your current phones for your business, big or small. Look no further, upgrade your telephone system with Western Technology’s VOIP Hosted PBX solutions.
Enjoy clear, lag-free calls designed for the modern workplace. Get it all at a fraction of traditional phone line costs. Our phone systems can boost team connectivity and efficiency.
Western Technology are your go-to experts for VoIP hardware and business phone systems. We provide setup and on-going support for voip telephone systems.
Perth customers may leverage the cloud’s potential to work more efficiently with the support of Western Technology’s small business phone systems.
Workplace unification using voice, video, and communication tools. Managed business phone systems and communication solutions that are customised to the operations of your small business can help your team better interact with one another and support your clients.
SIP Trunking is gaining popularity in voice communications. Our advanced platform supports various scenarios. It can handle onsite IP PBXs and call center diallers.
The NBN is discontinuing legacy copper services. Now is the ideal time to switch to SIP trunking or a cloud PABX. It will ensure smooth business telephony connectivity.
Managed VOIP Telephony Perth
What is a VOIP Phone System?
VOIP, or Voice over Internet Protocol, is a technology. It allows phone calls to be made over the internet instead of traditional telephone lines.
It converts voice signals into digital data packets. It transmits them over the internet via wifi, ethernet, or the mobile network(4G/5G). This eliminates the need for a traditional landline service.
Your business phone system will be accessible from anywhere there is an internet connection. This allows for remote working from anywhere.
VOIP is instrumental in modernising business communication, providing greater efficiency and accessibility.
Our Voip Services
- VoIP System Setup: We’ll establish a modern, practical VoIP setup tailored to your small business needs, ready to receive crisp incoming and outgoing calls.
- Hardware Selection: Expert advice on selecting compatible VoIP devices for optimal performance.
- Integration and Migration: Seamless transition from traditional phone systems (Public Switch Telephone Network PSTN) to VoIP for uninterrupted communication.
- Feature Configuration: Personalised setup of advanced features like auto attendant, call routing, voicemail-to-email, video conferencing and call recording.
- Quality Assurance: Continuous monitoring and optimisation for crystal-clear call quality and reliability.
- Remote & On-Site Support: Timely troubleshooting and assistance, ensuring uninterrupted VoIP functionality, and continued uptime for phone services.
FREE Business Phone Quotation!
What’s Included in Our Free Quotation?
We’ll conduct a comprehensive assessment of your current communication setup. Then, we’ll identify areas for improvement.
Based on our assessment, we’ll provide you with a detailed proposal. It will outline the best-suited phone system for your business.
Our quotations come with clear, itemised pricing. You know exactly what you’re investing in. This is transparent pricing.
How It Works:
Fill out the form. Complete the form with your contact details.
Our expert team will reach out to schedule a convenient time for a consultation.
After the consultation, we’ll give you a personalised, no-obligation quote. It will be tailored to your business needs.
Advantages of VOIP Telephony
Your IT Partner
Why Choose Western Technology?
Whether you’re just starting out or looking to upgrade your current business telephone system, our team offers expert guidance and support at every step. From selecting the right hardware and software to ensuring your phone system is secure and reliable, we provide everything you need to get up and running smoothly.
99.9%
Network Uptime
97%
Customer Satisfaction Rate
Clients we've worked with
VOIP Plans Pricing
Here are the plans we currently have on offer:
TelePAYG
- AU Local & National Calls - 9c per call
- AU Mobile Numbers - 5c per call
- 13/1300 Calls - 22c per call
- International Calls - PAYG
TeleSilver
- AU Local & National Calls - Unlimited
- AU Mobile Numbers - Unlimited
- 13/1300 Calls - 20c per call
- International Calls - PAYG
TeleGold
- AU Local & National Calls - Unlimited
- AU Mobile Numbers - Unlimited
- 13/1300 Calls - Unlimited
- International Calls - Unlimited
- Call transfer
- Music on hold
- Call flow control
- SIP Trunk
- Call diversion
- Fax to email
- Dial tone access
- Email notifications
- CRM integrations
- Microsoft 365 Teams Integration
- Call pickup groups
- Call parking
- Voicemail
- Call recording
- IVR
- Simultaneous ring
- Real-time call monitoring
- Time conditions
Our Partners
1300/1800 Numbers
1300 and 1800 numbers are non-geographic, ideal for businesses. 1800 numbers are toll free numbers for callers (receiver pays). On the other hand, 1300 numbers are shared cost. The caller pays a local call rate, and the receiver pays a lower rate for incoming calls.
SIP Trunking
SIP trunking connects your onsite IP PBX to the Internet Telephony Service Provider (ITSP). It replaces old PSTN phone lines. It works over the public internet or private IP connections. This offers flexibility for businesses across Perth.
Hosted PBX
Hosted PBX is a cloud-based phone system using VoIP. It provides location independence and easy management. No equipment is needed. It allows quick addition or removal of phones with minimal configuration. Hosted PBX surpasses older on-premise deployments with its richer feature set.
Microsoft Teams Direct Routing
Enhance Microsoft Teams users in Australia by adding PSTN calling. Make and receive phone calls through Microsoft Teams. With support on your mobile phone, tablet or computer. Incorporate advanced hosted PBX features for unified communication.
Frequently Asked Questions
VoIP (Voice over Internet Protocol) is a phone system that uses your internet connection to make and receive calls instead of traditional phone lines. It converts voice into digital signals, allowing for high-quality audio transmission over the internet.
Business VOIP is highly reliable. With advancements in technology, VOIP services now provide excellent call quality and reliability, often on par with traditional phone systems. It's crucial to choose a reputable provider and ensure a stable internet connection for optimal performance.
In most cases, you can use your existing hardware, such as computers, smartphones, or specialised VOIP phones. Upgrading may be necessary for older equipment, but a reputable VOIP provider can guide you on the compatibility of your current devices.
Yes, in many cases, you can keep your existing phone number when transitioning to VOIP. Your VOIP provider will facilitate the number porting process, ensuring a smooth transition for your business.
Yes, one of the advantages of VOIP is its cost-effectiveness for international calls. Many VOIP providers offer competitive international calling rates, making it an excellent choice for businesses with global communication needs.
VOIP facilitates seamless communication for remote work. Employees can make and receive calls using their business number from anywhere with an internet connection. Features like virtual meetings and easy call forwarding enhance collaboration among remote teams.
When selecting a VOIP provider, consider factors such as call quality, pricing, features, customer support, and security measures. Read reviews, ask for recommendations, and choose a provider that aligns with your business needs and budget.
Yes, many VOIP systems offer integrations with popular business tools such as CRM software, email, and collaboration platforms (e.g. Microsoft Teams). This integration enhances efficiency by streamlining communication and information sharing across different platforms.
Getting started with Business VOIP is simple. Contact a reputable VOIP provider, discuss your business requirements, and they will guide you through the setup process. Most providers offer onboarding assistance to ensure a smooth transition for your business.
VoIP systems are cost-effective, scalable, and offer advanced features like call forwarding, voicemail-to-email, auto-attendant, and video conferencing. They also support remote access, making them ideal for businesses with employees working from various locations.
VoIP systems are highly scalable, allowing you to add as many lines or extensions as needed. Whether you need just a few for a small office or hundreds for a large enterprise, we can design a solution to fit your requirements.
Yes, modern VoIP systems are highly reliable, provided that you have a stable and high-speed internet connection. We ensure that your network is optimised for VoIP to prevent call drops or quality issues.
Yes, many VoIP systems support video conferencing and collaboration tools, making it easy to conduct meetings and share information in real-time. We can integrate these features based on your business needs.
Typically, you’ll need IP phones, a VoIP-compatible router, and a reliable internet connection. We provide and install all necessary equipment, including headsets, conference phones, and other accessories.
The setup time depends on the size and complexity of your system. For a small office, it can take just a few hours, while a larger setup may take a couple of days. We will provide a timeline based on your specific requirements.
Yes, we offer comprehensive support and maintenance services to ensure your phone system operates smoothly. Our local Perth-based team is available for troubleshooting and upgrades as needed.
Yes, VoIP systems can often be integrated with CRM systems and other business software, enhancing productivity and providing a unified communication experience.
The cost depends on the number of lines, features, and equipment needed. We offer competitive pricing and will provide a detailed quote after an initial consultation.
Yes, VoIP systems are secure when set up correctly. We implement strong encryption, firewalls, and network security measures to protect your data and ensure safe communication.
Contact us today for a consultation! We’ll discuss your requirements, evaluate your current setup, and provide a customised plan to implement a VoIP solution that suits your business.