IT Services for Healthcare
Industry Perth
IT support For Medical Perth
In the healthcare industry, technology plays a critical role in ensuring that patient care is delivered efficiently, securely, and in compliance with regulatory standards. At Western Technology, we understand the unique challenges faced by healthcare providers and offer specialised IT services tailored to meet the needs of medical practices, clinics, hospitals, and other healthcare facilities in Perth.
For support contact us at (08) 6102 2010 or email us at support@westerntechnology.com.au
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Simply fill in the form and one of our technicians will reach out to you. Alternatively contact us via the methods below. We will endeavour to reach back to you ASAP.
IT Support Request
Why Choose Western Technology for your IT needs?
Clients we've worked with
Supported Medical Software
Healthcare providers rely on specialised software to manage patient records, appointments, billing, and more. At Western Technology, we provide IT support for a wide range of medical software commonly used in Australia, ensuring that your systems run efficiently and securely. Some of the medical software we support includes:
- Best Practice Software: A popular practice management software used by general practitioners and specialists for managing patient records, appointments, billing, and more.
- MedicalDirector: A comprehensive clinical and practice management software that offers features like electronic health records (EHR), scheduling, and billing.
- Zedmed: An integrated practice management system that includes patient management, clinical notes, billing, and reporting tools.
- Genie Solutions: A leading software solution for specialists, providing tools for patient management, billing, and reporting.
- Shexie: A practice management software designed for medical practitioners, offering features like appointment scheduling, billing, and patient records.
- Exact by Software of Excellence (for Dental): While primarily used in dental practices, this software also supports some medical functions, such as patient management and scheduling.
- Stat Health: A cloud-based medical practice management software that offers features for patient records, appointments, billing, and more.
- Medtech Evolution: A practice management system that includes patient management, electronic medical records (EMR), and billing functions.
- RxWorks: Veterinary software that is also used in some healthcare settings for managing patient records and appointments.
- Mosaiq: A specialised oncology information system used in cancer treatment centres to manage patient care, treatment plans, and medical records.
Comprehensive IT Services for the Healthcare Industry
Western Technology offers a full range of IT services tailored to the healthcare industry, ensuring that your technology supports the highest standards of patient care. Our services include:
- Network Setup and Management: Ensuring your healthcare facility’s network is fast, reliable, and secure.
- Data Backup and Disaster Recovery: Protecting patient data with regular backups and efficient recovery solutions in case of data loss.
- Cybersecurity Solutions: Implementing robust security measures to protect sensitive patient data and ensure compliance with industry regulations.
- Hardware and Software Procurement: Sourcing and setting up the best technology solutions to meet your healthcare facility’s needs.
- Email and Communication Systems: Setting up and maintaining secure and reliable email systems for patient communication and internal collaboration.
- Compliance and Security Audits: Conducting regular audits to ensure your IT systems meet industry standards and regulatory requirements.
- Cloud Services: Offering cloud-based solutions to improve accessibility, scalability, and data security for your healthcare facility.
Frequently Asked Questions
Healthcare facilities require specialised IT support to manage sensitive patient data, comply with industry regulations, and ensure that critical systems run smoothly. Specialised IT support helps prevent disruptions, enhance security, and ensure compliance with standards like HIPAA or Australian privacy laws.
We support a wide range of medical software commonly used in Australia, including Best Practice Software, MedicalDirector, Zedmed, Genie Solutions, Shexie, Exact by Software of Excellence, Stat Health, Medtech Evolution, RxWorks, and Mosaiq. Our team is experienced in handling the specific needs of these applications, ensuring seamless operation.
We implement robust cybersecurity measures, including encryption, regular backups, firewalls, and compliance audits, to protect sensitive patient data from breaches and ensure that your healthcare facility meets industry regulations.
Yes, we provide comprehensive support for installing and updating medical practice management software. Our team ensures that all software is correctly configured and integrated with your existing systems, so your staff can work efficiently.
We offer proactive monitoring and regular data backups to minimise the risk of system failures or data loss. In the event of an issue, our team is ready to provide immediate support, including data recovery services, to get your healthcare facility back on track as quickly as possible.
Yes, we provide both on-site and remote support depending on your needs. Our technicians can visit your healthcare facility to resolve issues that require hands-on attention, ensuring minimal downtime.
Our Perth-based support team is available to respond to IT issues promptly. We prioritise quick response times to minimise any disruption to your healthcare facility’s operations.
Absolutely. We help ensure your IT systems are compliant with industry regulations, including data protection and patient privacy standards. We conduct regular audits and provide guidance to help you stay compliant with laws such as the Privacy Act and HIPAA.
In addition to software support, we offer a full range of IT services, including network setup and management, hardware procurement, email and communication systems, data backup and disaster recovery, cybersecurity solutions, and cloud services.
Getting started is easy. Simply contact us to discuss your specific IT needs, and we’ll work with you to create a tailored support plan that fits your healthcare facility.
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