Internal IT vs Managed IT

Western Technology - Internal IT vs Managed IT Services - Perth

IT Support

In today’s fast-paced business world, organisations must maintain a reliable and efficient IT infrastructure to stay ahead of the competition. With the rise of digital transformation and increasing technology dependency, the importance of IT has grown significantly. However, with this growth comes the challenge of choosing the right IT approach for your organisation.

Western Technology - Internal IT vs Managed IT Services - Perth

Internal IT

Internal IT refers to a dedicated in-house IT team that have been hired to manage and maintain an organisation’s technology infrastructure.  There are pros and cons to consider when going with this approach.

Western Technology - Internal IT vs Managed IT Services - Perth

Managed IT

Managed IT refers to the outsourcing of IT services to a third-party provider such as Western Technology. 

This approach is commonly used by large organizations and businesses that require the services of a dedicated IT team but do not have the resources to hire one in-house. 

In this approach, the IT provider is responsible for the organisation’s technology infrastructure, including hardware, software, and networking aspects.


  • Limited expertise: Internal IT teams may not have the specialized knowledge and expertise required to handle complex technology issues.
  • Time constraints: Internal IT teams may be stretched thin, leading to longer response times and slower resolution of technology issues.
  • Costly errors: Without proper training, internal IT teams may make costly errors that can have a negative impact on the organization’s technology infrastructure.


  • Expertise: Managed IT providers have a team of highly trained and experienced IT professionals who can handle complex technology issues with ease.
  • Improved response time: Managed IT providers are dedicated to providing prompt and efficient service, which can result in faster response times and quicker resolution of technology issues.
  • Proactive maintenance: Managed IT providers use a proactive approach to maintenance, which can help prevent technology issues from occurring in the first place.

In conclusion, the choice between Internal IT and Managed IT depends on the specific needs and resources of the organization.

Small to medium-sized businesses may find Managed IT to be a cost-effective solution, while large organizations may benefit from the expertise and efficiency of an internal IT team.

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